Volunteering at the 2009 Arizona Ironman - Third shift

After my second shift ended, I took the opportunity to go run a full loop of the run course. The marathon portion of IMAZ is a 3-loop course, so by running one loop, I was able to preview the whole course. It was a fun run because the course was all setup with cones, motivational signs, chalk drawings, and directional arrows, but no athletes. It was great to be able to see the full marathon course, exactly as it will be on race day next year.

My third and final shift on race day was from 7pm - 9pm.

I arrived around 6:30pm for my final volunteer shift of the day. I was expecting a relatively easy shift. My assumption was that there would just be a handful of volunteers 'standing guard' at the gate, making sure only athletes or people with the correct 'ticket' were allowed in to transition, and then checking again to make sure that that number on the gear bag matched the number on the wrist-band or ticket.

The reality was quite different. When I strolled over at 6:30pm, there was a HUGE line of athletes waiting to get their bags. I'm not sure if they were worried about a stampede, or theft, or maybe a combination of both, but the athletes (or their designates) were only being allowed into transition if they were escorted by a volunteer. So here's how it was working:

1. Athletes lined up at the gate
2. Volunteer checked the wristband on athletes, or tickets on non-athletes to ensure they were allowed to enter
3. Each person had to wait until a volunteer could escort them in
4. Another volunteer checked to make sure their race number matched the bag number when they left

So, I was one of several volunteers escorting folks to their bags.

About half of the people in line were athletes that raced that day. The other half were people with a ticket allowing them to pick up the bags for a specific athlete. I always tried to line up with and escort an athlete so I could talk to them about the day.

Whenever I escorted an athlete, I would ask them if they wanted to walk with me to get their bag, or if they wanted to wait by the exit and I would get it for them. It was about 50/50, with half asking me to please go get it for them because they were having trouble walking, and half saying that they wanted to walk or else they might stiffen up too much. Whenever they wanted to wait - I would run to get their stuff so they didn't have to wait too long. Whenever they wanted to walk, I would ask them how they did, if they ran into any problems, and congratulate them on their day.

Although it was slower when they wanted to walk, it was very cool to get to interview all of those athletes right after they finished an Ironman. I talked to one guy who was thrilled with his day even though he had three flats on the bike course, and only had enough equipment to change two flats. So he ended up waiting for the course mechanics to help him fix his third flat for almost 45 minutes! I walked with two different pros - one who finished 12th overall, and one who didn't even start the run because he said he was having such a bad day. I talked to several first timers, and just as many multiple-finishers. I got advice on everything from where to line up for the swim start, to what to put into my special needs bags, and what to eat before, during, and after the race! But the coolest thing was that every single athlete was so thankful for the help. And not just the help I was giving them, but the help they got all day from the 3000+ volunteers. It was very gratifying to receive thanks on behalf of all the volunteers that helped make the race happen